Monday, December 26, 2005

Employees Engagement and Feel Good Factor

Wo! I feel good, I knew that I wouldn't of I feel good, I knew that I wouldn't of So good, so good, I got you Wo! I feel nice, like sugar and spice I feel nice, like sugar and spice So nice, so nice, I got you

These lines of James Brown famous song could be the dream goal for each HR professional. HR team can only dream that its employee sing these lines every morning when they come to office. Employees feel good factor and happiness level has been a key area of research work for Economists, Psychologists and Management thinkers.

Gallup Management Journal surveyed U.S. employees to probe their perceptions of how happiness and well-being affect their job performance. Gallup researchers examined employee responses to see which factors differed most strongly among engaged employees (27% of respondents) and those who were not engaged (59%) or actively disengaged (14%).

When American employees were asked how often they feel challenged at work, a majority of engaged workers (61%) said they feel challenged very often, while 35% said they sometimes feel challenged. In contrast, just 49% of not-engaged and 24% of actively disengaged workers indicated that they very often feel challenged at work; 39% of not-engaged workers and 42% of actively disengaged workers sometimes feel challenged.

Respondents were also asked how often they feel frustrated at work. Here, the differences were even more striking. Almost 4 in 10 engaged employees (39%) indicated that they rarely or never feel frustrated at work, while only 13% very often feel frustrated. In contrast, 6 in 10 actively disengaged workers and 26% of not-engaged employees said they very often feel frustrated.
These responses suggest that while engaged workers do feel challenged at work, they view these challenges in a much more positive light than do less engaged workers.

When asked how difficult it would be for their employer to replace them, 54% of disengaged employees said it would be extremely or somewhat difficult for their employer to replace them, compared to 76% of engaged employees. Engaged workers also felt significantly more secure at their workplaces: 54% of engaged workers felt more secure at work than they did a year ago, but only 36% of not-engaged workers and just 18% of actively disengaged workers agreed that they felt more secure at work than they did a year ago.

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