Sunday, September 30, 2007

The 3C Matrix of performance

"It" is talent, which is evolving into a science for some HR professionals and a passion for many line managers. A multitude of programs and investments have been made to attract, retain and upgrade talent.

HR guru Dave ulrich gives his 3C mantra of competence,committed and contribution on the talent cafeteria.

In this talent equation, these three terms are multiplicative, not additive. If any one is missing, the other two will not replace it. A low score in competence will not ensure talent even when the employee is engaged and contributing.

Talented employees must have skills, wills and purposes; they must be capable, committed and contributing. HR leaders can engage their general managers to identify and improve each of these three dimensions to respond to the talent clarion call.

Just indicates how HR functions in the organisation plays the most critical role of revisiting and reviewing the competencies and talent required to perform in organisations.HR role need not end with defining the competencies required for talents to give superior performance,it needs to be revisited and reviewed keeping in mind the new challenges and business requirement. Performance in the long run can be sustained and competencies can be developed only if the 3C’s are present.

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