Showing posts with label Business Strategy. Show all posts
Showing posts with label Business Strategy. Show all posts

Tuesday, April 07, 2009

Strategic Planning in Uncertain Times

Strategic planning becomes a daunting nightmare in challenging economic times. Anticipating change and creating framework for future growth needs in depth understanding of trends which can indicate future changes with fair degree of certainty. Mckinsey article has few tips on planning during these transitioning times.

Be realistic about scenario planning

In a highly uncertain environment, the advantages of scenario planning are clear: since no one base case can be regarded as probable, it’s necessary to develop plans on the assumption that several different futures are possible and to focus attention on the underlying drivers of uncertainty. Senior executives outside the strategic-planning group—even those accustomed to developing scenarios—may find the diversity and complexity of this year’s scenarios bewildering. It’s critical to bring such executives into the process early: for example, by kicking off the planning process with a scenario-development exercise involving the full senior team. Similarly, as the process of reviewing business units gets under way, a company can inculcate an appreciation of the threats it faces and of its collective strategic response by inviting executives from a number of divisions to participate in the proceedings—rather than hold one-off events between the senior team and the leader of each individual unit.
Intensify monitoring

The company’s strategy, in short, must account for many more contingencies than it has until recently. Since the effectiveness of such a strategy depends on an organization’s ability to adjust rapidly as the fog starts to lift, managers must identify and intensively monitor key indicators suggesting which scenario might unfold.


Look beyond the crisis

Given the vastness of the economic change now under way, the temptation for many planners will be to gaze, mesmerized, at the unfolding crisis. That’s a mistake, for at least two reasons.

First, devastating as the current downturn may be, it cannot roll back fundamental market trends—such as the aging of consumers in Europe and North America or the continued economic development of Brazil, China, India, and Russia—which will continue to create strategic opportunities and threats. Managers must focus their eyes—and resources—on these trends no matter what happens.

Second, planners who become fixated on current economic events run the risk of overlooking a core responsibility: evaluating the effectiveness of current strategies. Although the crisis may force companies to suspend or redirect some of them, others will remain relevant even in the changed environment.

Given the background of the cataclysmic changes which have happened in the past few months, planners today are better prepared to anticipate and work towards a more change responsive plan of action.



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Thursday, January 17, 2008

Steve's talk at Macworld Expo 08

So in case if you missed the buzz about the world’s thinnest note book, don’t miss this awesome presentation by the best showman in the business today. I’m amazed and thrilled by the passion and child like zeal this guy has for innovation. He’s inspiring and really makes you think how your dreams and passion can drive your efforts towards making a big difference in shaping up the way things are going to be.

Sunday, January 13, 2008

More than just HR...

Veritude came out with a survey titled “Working together, Working apart”which looked at business and HR leaders working relationship and common understanding of each other issues.

Overall, the research reveals that in many companies, HR must improve their business leaders' perceptions of theirs skills and abilities and business leaders must learn to turn to HR for support in addressing workforce issues. There is ample room for optimism that both business and HR leaders in this study recognize these trends are working toward effective plans.

1.Strategic Business Challenges: Both business and HR leaders agree that talent acquisition and recruitment top the list of strategic business issues, but one in five business and HR leaders see HR as only involved in "implementing " strategy, not participating in plan development. What's more, a common perception is that HR is lacking adequate financial aptitude and therefore is not asked to contribute to strategy development because they do not speak the language of business.

2.The Relationship between Business and HR Leaders: Many business leaders indicate they do not have an established relationship with HR or it world not occur to them to include HR in implementing workforce plans. In general HR leasers agree that business leaders minimize the role that HR plays in workforce planning and don't consider the full scope of HR's ability and expertise.

3.The Impact of Business and HR Leaders' Relationship on Operations: Business leaders perceive HR as "resource constrained" and, as such, unable to effectively implement workforce plans. In turn, HR believes business leaders set unrealistic timeframes, lack an understanding of workforce issues, and are inconsistent in implementing initiatives.
Frankly to me all these survey reports don’t come as a big surprise. I guess I’ve been reading about such “observations / findings” and “recommendation” and the more things change the more they remain the same. Off late I’ve become a big critique of the word “strategic HR” and terms like “HR leaders”. To me it doesn’t make any sense to have them in the best organizations around. No organization today would be great just because it has “strategic HR plans” or it has the “best HR leaders”. Any business challenge today is also a “strategic HR challenge”.

It can either be the growing competition to acquire talent or develop competencies or even explore new market opportunities. Its time so called HR leaders talk about business strategy and take ownership for the business plan rather than just the HR plan. No CEO of an organization expects that functional leaders like HR, Finance or quality should stick only to their piece of pie. Only the ones who dare to break the shibboleth and take the stride to add values with business insights are truly recognized asthe Business leaders and go beyond the cliché of “HR leaders”. I think the expectation today is very different as so called HR challenges are not just being handled by HR leaders .It’s a decision taken by the think tanks as the impact of such decisions are huge. So apart from owning the execution of the HR business plan, today’s expectation is what value one can bring to business plan and its execution.

Even the client model of HR partnership is something which needs to be re-looked at considering the varied situations which the decision makers may find themselves. As far as the transactional and operational activities are concerned the client approach works well to bring about speed and quality in execution and resolving operational issues. However when it comes to business decision making the “consultant approach” is something which HR leaders must do away with. It reinforces the notion that the HR continues to adopt “global approach” to solve and own challenges. The funda is simple “take ownership, go beyond your role, and challenge the conventional wisdom”. Trust me you’ll never be called just another “HR leader” as you would be respected for being a business leader who knows HR and comes from HR background :)

Monday, January 07, 2008

Business challenges for the year ahead

So what could be the likely challenges for the Business leaders in 2008? HBR’s conversation invited some interesting observations.

"With changing attitudes and values, it becomes increasingly necessary for organisations to undergo culture change in order to attract and retain high quality young staff." — Mark Greenshields

"The biggest challenge for managers in 2008 will be giving employees 'permission to play', making work more meaningful and keep it real." — Kathryn Aiken

"Assuming 'management' is a people-oriented activity, I would presume the biggest challenge will be to openly deal with the wants of employees while still making a profit." — David Malouf
IBM global human capital study says that developing the right skill for future business will be the biggest challenge in the coming years.

Today's business executives face a host of pressures, including volatile markets, global competition, and the emergence of new business models. These are forcing organizations to be more responsive to shifting market needs; more flexible in how they operate; more focused on their core competencies; more nimble at partnering; and more resilient to external threats. Success in any of these areas is dependent on the organization's ability to develop a workforce that can adapt to these changes.
The figure below will give you some idea.

Photobucket


Business challenges today are not just external but growing internal challenges give hard times to leadership. We always believed that a happy workforce will help in keeping customers happy. It’s somewhat predictable to assess and work for customer satisfaction but keeping employees satisfied and engaged is becoming a bigger challenge.

The coming years will see more innovation in people practices and as the war of talent gets more intense the work place is going see changes in the way organizations share the future of the enterprise with its internal customers. Policies will be thing of past and more and more organizations will move from the standard, conformity approach to more personalized approach.

Employee empowerment will mean that an employee gets to decide what he wants to do, how he wants to do and the team he wants to work with. Empowered teams will be reviewed and rewarded as special units in all large firms. That’s the challenge for all growing firms in today’s world, every Google success story will be shadowed by facebook like emerging stories. Being big and smart is good but being small and savvy will be great.Here's one interesting video on employee engagement.


Sunday, October 07, 2007

Future of Management

So what the future of management going to be? Is it your organizational structure or scorecard that you follow?

There's a reason boards of directors can pluck so many CEOs out of one company and plop them into another: When it comes to management ideas and tools, many companies are surprisingly similar. They have the same hierarchies and budgeting processes. They have "balanced scorecards" that measure performance. They benchmark their peers, adopt "best practices," and seemingly all house an army of Six Sigma black belts standing ready to defend quality control.

Garry Hamel thinks that that new ways of managing people or organizing companies can lead to the most durable, "difficult to duplicate" competitive advantages. Such an approach differs from process improvement, which can be copied, or an emphasis on new products, which can be commoditized.

People are source of competitive advantage but how organizations organize and engage them to compete with new innovations are key to the future of organizations. Pool of good talent lays the foundation, but how managers adapt to new set of challenges leads to optimum utilization of available talent will eventually be the differentiator for organisations to win and stay competitive.

Tuesday, April 03, 2007

Culture as business Strategy

As organizations spread across globe and set operations in different parts of the world, organizational culture is acquiring a whole new meaning. Growing decentralization and growth in no of various units and function means each unit is given the scope to define its scope of operation within the broad organizational framework.Structural changes have been made to allow flexibility of approach and decision making has been decentralized to enable organization scale the challenge of growth and diverse business requirement. All this means organization culture becomes the critical enabler in facilitating a cohesive and well knit unit. Bain & Company’s recently released the Results of Bain & Company’s Management Tools & Trends 2007 study also suggests that Culture continues to be the most important strategy for business success.

The top 5 management trends as described in the report are:

91% agreedCulture is as important as strategy for business success
87% agreed that Information technology can create significant competitive advantages
79 % felt innovation is more important than cost reduction for long-term success.
73 % agreed that consolidating and sharing back office operations improves both cost and quality
66 % agreed that environmentally-friendly products and practices are an important part of our mission

The other two aspects are equally interesting as IT tools and innovative practices are also considered as crucial factors which have considerable impact on the way business will shape in the days to come.

It also suggests that the ten most used management tools included:

§ Strategic Planning
§ Customer Relationship Mgmt.
§ Customer Segmentation
§ Benchmarking